8 Sections
25 Lessons
4 Hours
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Understanding Payment Risks
3
1.1
Why Delayed Payments Happen in Professional Services
1.2
The Financial Impact of Late Payments on Firms
1.3
Identifying Early Warning Signs of Risk Clients
Screening and Selecting Clients
3
2.1
How to Qualify Clients Before Signing Projects
2.2
Evaluating Client Budgets and Financial Reliability
2.3
Setting Boundaries with High-Risk Clients
Contracts and Payment Structures
3
3.1
Building Strong Payment Clauses into Contracts
3.2
Advance Fees, Milestones, and Retainer Strategies
3.3
Structuring Penalties and Late Payment Terms
Communication and Collection Strategies
3
4.1
Following Up on Payments Professionally
4.2
Writing Effective Payment Reminder Emails
4.3
Negotiating Payment Resolutions Without Conflict
Managing Difficult Client Relationships
3
5.1
Dealing with Clients Who Constantly Delay Decisions
5.2
Handling Scope Creep from Problematic Clients
5.3
Knowing When to Pause or Exit a Project
Legal and Financial Protection
3
6.1
Documentation Practices That Protect Firms
6.2
Understanding Legal Remedies for Non-Payment
6.3
Working with Lawyers and Collection Agencies
Building Safer Financial Systems
3
7.1
Creating Internal Credit Control Processes
7.2
Automating Invoicing and Payment Tracking
7.3
Maintaining Healthy Cash Flow Despite Delays
Long-Term Client Risk Management
4
8.1
Building a Portfolio of Reliable Clients
8.2
Creating Policies for High-Risk Engagements
8.3
Developing Confidence in Difficult Financial Conversations
8.4
Final Case Study: Recovering from a High-Risk Client Situation
Handling Delayed Payments & Risk Clients
Curriculum
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